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·  Introduction
·  Supported OS
·  Pro Edition
·  What's new
·  FAQ
·  Screen Shots
·  Download
·  Buy Now


What's new ?

The following changes were made to WhoCrashed 5.53 since version 5.52


BUG FIXED: WhoCrashed was not properly downloading symbols on certain Windows versions

On certain Windows versions, WhoCrashed would not download symbols. As a result, symbol analysis would not take place and analysis conclusions could be indecisive or incomplete. This problem has been fixed.



Updated report texts for various bug checks

Report texts have been updated for various bug checks. In particular, the list of problems that can be caused by overheated systems has been updated.



Several minor updates and improvements

Several minor updates and improvements have been applied to the software which are not being specified.






The following changes were made to WhoCrashed 5.52 since version 5.51


Compatibility with Windows 10 Preview Builds

WhoCrashed would not run on certain Windows 10 Preview builds. An error message would popup. This has been fixed.



Support for recently introduced bugchecks

WhoCrashed now supports several recently introduced bug check error codes.



Text corrections

Several text corrections have been applied to the software interface.



Minor updates and changes

Unspecified updates changes have been applied to the software.






The following changes were made to WhoCrashed 5.51 since version 5.03


Blurred fonts fixed on Windows 10

When running WhoCrashed on Windows 10, the interface could appear blurred when enlarged fonts were enabled. Now the interface of WhoCrashed will scale properly according to the system font size.



Bug fixed: WhoCrashed would not run on Windows Vista 32-bit editions

WhoCrashed v5.50 would not run properly on Windows Vista 32-bit. This has been fixed.



Support for Windows XP has been reintroduced

Because of demand, we have added back support for Windows XP.




The following changes were made to WhoCrashed 5.50 since version 5.03


Support for Windows 10

WhoCrashed now supports Windows 10. Previous version would not run on Windows 10.



Support for Windows XP has been dropped

Starting with v 5.50, WhoCrashed no longer runs on Windows XP.



Progress dialog now displays dump file names

When waiting for the crash dump analysis process to complete, now a dialog is displayed that displays the file that is currently being analyzed.



Several minor improvements and text corrections

Several unspecified improvements have been applied to the software and report text has been corrected at several places.






The following changes were made to WhoCrashed 5.03 since version 5.02


Support for multiple crash dump directories

If the crash dump directory is configured to be different from the default one, WhoCrashed now looks into multiple directories for crash dumps.



Report text updates

Several corrections have been applied to the report text that WhoCrashed generates.



Minor updates and changes

Unspecified updates changes have been applied to the software.




The following changes were made to WhoCrashed 5.02 since version 5.01


Option to prevent Windows from deleting dump files was greyed out even on Windows 7 and higher.

The option to prevent Windows from deleting dump files was greyed out even on Windows 7 and higher. This has been fixed so that it is finally funcitonal.



Report text updates

Several corrections have been applied to the report text that WhoCrashed generates.



Unspecified updates

Several unspecified updates have been applied to the software.




The following changes were made to WhoCrashed 5.01 since version 5.00.


Links are now opening in default browser

Links from the WhoCrashed report view would always open in Internet Explorer. This has been fixed so that new windows are opened using the default browser.



Report text updates

Several corrections have been applied to the report text that WhoCrashed generates.



Minor fixes and changes

Several minor fixes and changes have been applied to the software that remain unspecified.




The following changes were made to WhoCrashed 5.00 since version 4.02.


Support for Windows 8.1

WhoCrashed now supports Windows 8.1. Previous versions would not run on this Windows version, throwing an error message.



New option: Stop Windows from deleting memory dump files

A new option allows you to control a registry value which stops Windows from deleting memory dump files in case disk space is low.



Remote connections with different user and credentials

WhoCrashed now offers the option to supply a separate username and password when connecting to a remote machine for analysis. In previous editions, the user running WhoCrashed was expected to have administrator privileges on the remote machine. Now there is an option to supply different credentials in case the user running WhoCrashed does not have sufficient access rights to the remote machine.



Hardware information displayed in report

Hardware information including the system manufacter and system board name is included in the report that WhoCrashed generates.



Bug fixed: wrong information was displayed

Wrong information was displayed in case no third party offending driver was found. This has been fixed.



Minor fixes and corrections

Minor fixes, corrections and updates have been applied to the software.




The changes that were made to WhoCrashed 4.02 are unspecified.

The following changes were made to WhoCrashed 4.01 since version 4.00.


Faster symbol resolution

The professional edition of WhoCrashed now does faster symbol resolution which results in faster analysis.



Improved crash dump test

WhoCrashed now adds text to the report with explains the meaning of bug checks that were generated because of the crash dump test tool.




This section describes changes that were made to WhoCrashed 4.00 since version 3.


Support for Windows 8 and Windows 2012 Server

The new version of WhoCrashed supports both 32-bit and x64 editions of the latest Windows versions.



New feature: analysis of live remote systems

The professional edition of WhoCrahsed now allows you to do analysis on live remote computers. It means it is no longer required to have access to the remote share on which crash dumps are located. The otpion to analyze a remote directory rather than a live system is still available.



New feature: crash dump test

The crash dump test is a new feature that allows you to manually crash your computer for the purpose of testing if crash dump files are getting written out properly. (Warning: use at your own risk).



New feature: crash dump configuration

WhoCrashed allows you direct access to the crash dump configuration in System Recovery Settings.



New feature: export options

WhoCrashed now allows you to export the main report to a HTML file. Also the contents of any of the views can be exported to a CSV text file.



Internet Explorer 7 added to the list of requirements

WhoCrashed requires that you have a version of Internet Explorer 7 or higher installed.



Bug fixed: after a corrupt full memory dump was analyzed, the output of all subsequent crash dump analysis was erratic

Due to a bug, WhoCrashed would display (Unknown) as the culprit driver on any subsequent crash dump analysis after a corrupt full memory dump had been opened. This has been fixed.



Bug fixed: options not saved across sessions

The settings in the Advanced Options dialog were not saved and restored between sessions. This has been fixed.



Bug fixed: dump details settings were not saved across sessions

The settings in the Dump Details dialog were not saved and restored between sessions. This has been fixed.



Bug fixed: access violation when exiting the program

When exiting WhoCrashed, an access violation message could appear. This has been fixed.




The following changes were made to WhoCrashed 3.03 since version 3.01


Some minor fixes and text corrections

Some minor fixes and text corrections have been made.



License agreement updated

The license agrement of both home and pro editions of the software has been updated.




The following changes were made to WhoCrashed 3.01 since version 3.00


In rare cases crash dump directory could not be found

In rare cases, WhoCrashed failed to properly detect the current crash dump directory resulting in no crash dumps found. This has been fixed.



Amount of installed RAM and virtual memory misreported on systems with more than 4GB

On systems with more than 4GB RAM installed, WhoCrashed failed to properly report the amount of installed RAM and available virtual memory. This has been fixed.





The following changes were made to WhoCrashed 3.00 since version 2.20:


No longer requires download and installation of WinDbg package unless running on Windows XP or older

WhoCrashed no longer needs to download and install the WinDbg debugger package from Microsoft. Only if you are still running Windows XP or Windows 2000 this is still required. For all later operating system versions (Windows Vista, Windows 7, etc) it will run without requiring you to download and install additional software packages. This saves installation time.



More detailed analysis reports and crash dump information

Analysis reports now displays additional information including amount of up time, operating system versions and system information such as number of active processors at the time of the crash. Conclusions will now also include the likely nature of a problem (faulty hardware, a thermal issue, typical software problem, typical case of memory corruption, etc.)



Documentation assisting you in troubleshooting

WhoCrashed now comes with better documentation. Depending on any particular situation, it will assist you in undertaking steps to troubleshoot existing problems right from the conclusion section in the analysis report



Support and information on obscure and rare bug checks

WhoCrashed now recognize less common, obscure, proprietary and rare bug checks.



Symbol Resolution (professional version)

The new version of WhoCrashed offers optional and configurable symbol resolution. It can extract symbols from a local symbol store or from the Microsoft symbol server automatically. This will allow for more informational call stacks and accurate crash dump analysis conclusions.



Kernel call stack information (professional version)

The new version offers kernel call stack information which includes names of kernel modules and function names for Microsoft modules if symbol resolution has been switched on.



Loaded module information (professional version)

The new version offers kernel call stack information which includes names of kernel modules and function names for Microsoft modules if symbol resolution has been switched on.



Detailed crash dump information (professional version)

Crash dump overview (all versions)

The new version of WhoCrahsed offers a handy overview which gives quick insight on all system crashes that took place on a particular machine.






The following changes were made to WhoCrashed 2.10 since version 2.00:


Bug fixed: crash dump dates could get misreported

In some cases where the case crash dump files were overwritten by the system, WhoCrashed could misreport the date and time of the crash. This has been fixed



Support for latest WinDbg

The WinDbg version on which WhoCrash relies has been updated to point to the latest package.



The following changes were made to WhoCrashed 2.00 since version 1.01:

Support for Windows 7

WhoCrashed now support all versions of Windows 7.


Corrupt or inaccessible crash dump files are now listed

Due to the nature of crash dump files, it's common for them to be corrupt or incomplete. WhoCrashed now displays an error message for every crash dump file that was found but could not be read.


More meaningful messages produced

WhoCrashed displays more meaningful error messages which may help you to find the cause of your problem. Bug check error message strings have been updated for the latest operating systems.




WhoCrashed documentation and articles

 · Introduction
 · Supported Operating Systems
 · Professional Edition
 · What's new in v 5.50 ?
 · Upgrade Policy
 · FAQ
 · Using WhoCrashed
 · Troubleshooting tips and general recommendations
 · Unexpected resets and shut dows
 · Enabling Crash Dumps
 · If crash dumps are not written out
 · Thermal Issues
 · Symbol Resolution
 · Using Driver Verifier
 · Remote System Configuration
 · Crash Dump Test
 · Advanced Options








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Page generated on 3/23/2017 3:09:17 PM. Last updated on 10/17/2016 6:23:07 PM.