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WhoCrashed Introduction


Target audience


  Novice users
  Intermediate users
  Power users
  System administrators
  Support engineers
  Application developers
  Kernel developers

Just released: WhoCrashed v 5.50
with support for Windows 10

WhoCrashed reveals the drivers responsible for crashing your computer

Whenever a computer running Windows suddenly reboots without displaying any notice or blue screen of death, the first thing that is often thought about is a hardware failure. In reality, most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, most computers running Windows do not show a blue screen unless they are configured to do so. Instead these systems suddenly reboot without any notice.

WhoCrashed shows the drivers that have been crashing your computer with a single click. In most cases it can pinpoint the offending drivers that have been causing misery on your computer system in the past. It does post-mortem crashdump analysis and presents all gathered information in a comprehensible way.

Normally, debugging skills and a set of debugging tools are required to do post-mortem crash dump analysis. By using this utility you do not need any debugging skills to be able to find out what drivers are causing trouble to your computer.

If your computer crashed and produced a blue screen

It is suggested that you run WhoCrashed. WhoCrashed will analyze the crash dump files available on your computer and create a conclusion. It will inform you about responsible drivers and offer suggestions on how to proceed.

If your computer unexpectedly reset or shut down

If your computer unexpectedly reset or shut down, it is suggested that you run WhoCrashed. WhoCrashed will tell you if crash dumps are enabled on your computer, if not it will offer you suggestions on how to enable them.
Click here for more information about sudden resets and shut downs.

If your computer crashes during the boot phase

If your computer crashes during system startup it is suggested that you boot into safe mode and then run WhoCrashed. Check out this article for information on how to boot into safe mode.

Screen shot


Note that WhoCrashed cannot always be exactly sure about the root cause of a system crash. Because all kernel modules run in the same address space, any driver or other kernel module can potentially corrupt another. Also, any driver may be able to cause problems to any other driver that runs in the same device stack. This is to say this software is not guaranteed to identify the culprit in every scenario.

WhoCrashed documentation and articles

  Supported Operating Systems
  Professional Edition
  What's new in v 5.50 ?
  Upgrade Policy
  Using WhoCrashed
  Troubleshooting tips and general recommendations
  Unexpected resets and shut dows
  Enabling Crash Dumps
  If crash dumps are not written out
  Thermal Issues
  Symbol Resolution
  Using Driver Verifier
  Remote System Configuration
  Crash Dump Test
  Advanced Options

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Page generated on 11/25/2015 12:08:21 AM. Last updated on 7/19/2015 9:06:25 PM.